Privacy Policy
Effective Date: May 2026
Welcome to Ethérea.
Ethérea Skincare is operated by Matilda Gjyli, Sole Trader, United Kingdom (“we”, “our”, “us”).
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from ethereaskincare.com.
Information We Collect
We may collect:
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Name
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Billing and shipping address
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Email address
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Phone number
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Payment information
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Order history
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IP address
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Browser/device information
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Website usage data via cookies and analytics
How We Use Your Information
We use your information to:
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Process and fulfil orders
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Communicate regarding your purchases
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Provide customer support
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Improve website performance and user experience
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Send marketing emails where consent has been provided
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Prevent fraud and protect our website
Payment providers
Payments may be securely processed through third-party providers including:
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Stripe
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PayPal
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Apple Pay
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Klarna
We do not store full payment card details.
Marketing Communications
If you subscribe to our newsletter, we may send occasional updates regarding:
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product launches
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promotions
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brand news
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editorial content
You may unsubscribe at any time via the unsubscribe link included in emails.
Cookies
We use cookies and similar technologies to:
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operate the website
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analyse traffic
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improve performance
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personalise advertising
You may manage cookie preferences through our cookie banner.
Sharing Your Information
We may share information with trusted service providers including:
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payment providers
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shipping carriers
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website hosting services
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analytics and marketing platforms
We do not sell your personal information.
Data Retention
We retain personal information only as long as necessary for:
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legal obligations
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accounting purposes
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customer service
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fraud prevention
Your Rights
Under UK GDPR and EU GDPR, you may request:
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access to your data
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correction of inaccurate data
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deletion of your data
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restriction of processing
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withdrawal of consent
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To make a request, contact:
info@ethereaskincare.com
Contact
Ethérea Skincare
Operated by Matilda Gjyli
Sole Trader, United Kingdom
Email: info@ethereaskincare.com